Casino FAQs | Littlewoodsgaming.com

FAQs

Getting Started:

How do I play at Littlewoods Gaming?
It's simple. Download the casino software, create an account and you're ready to play!
How do I download Littlewoods Casino?
Downloading the casino software is easy. Click on any 'Download' button or link on the Littlewoods Gaming site and wait for the games to be installed. Then follow the instructions as they appear on your screen in order to complete the process. If you are unsure how to proceed, please see our Download page for further instructions.
How do I create an account?
The first step is to ensure the games are installed. After the download is complete, double click on the 'Littlewoods Casino' icon on your screen. Once loaded, click on 'Create an Account' and follow the instructions to start playing.
How long does it take to download the software?
Downloading Littlewoods Casino is fast. With a cable or ADSL connection it takes around two minutes maximum.
What are the system requirements to play at Littlewoods Casino?
Microsoft Windows 98, 2000, Windows XP, Windows 2003 or Vista operating system 500MHz or faster CPU Minimum 512 MB of RAM 16MB video card (16-bit color, 800x600 or higher resolution) Minimum 950 MB free space on your hard drive Microsoft Internet Explorer 7.0 or newer
How do I remove Littlewoods Casino from my computer?
Click on the Start menu on your laptop or PC to uninstall the games software. Then go to 'All Programs', select 'Littlewoods Casino' and click on 'uninstall Littlewoods Casino'.

Privacy & Security:

How do you ensure fair gaming?
To ensure that all of our games are fair and honest, we use an RNG (Random Number Generator) to create random results for every game.
What happens if I forget my password?
When you log in to your account, click on 'Forgot Password'. Instructions on a page will prompt you to complete your personal details to confirm you are the account holder. You will then be sent an email with a temporary password to access your account. Just follow the instructions within that email to set up your new password.
How is my privacy protected?
At Littlewoods Casino, your security is part of our promise to provide the best possible online gaming experience. Accordingly, we use the tightest security measures to ensure the safety of your financial and personal details at all times.

Cashier:

How do I make a deposit?
Once you've logged in to your account, click the 'Cashier' button. Select a payment method and deposit your required amount. For further information regarding payment options and procedures, visit our Cashier page.
How do I make a withdrawal?
Once you've logged in to your account, click on the 'Cashier' button. Enter the amount you wish to withdraw, select your preferred payment method and click 'Withdraw'. Your request takes a short period to process as our audit team verifies that you have completed your bonus wagering requirements. It's worth noting that the higher your VIP ranking, the shorter the wait.
Is it possible to view my transaction history?
Yes, if you want to check your deposit and withdrawal history, simply go the 'Cashier' section of the casino lobby and click on 'Transaction History' at the bottom of the screen.

General:

What happens if I am disconnected mid-game?
Occasionally, you may be disconnected from Littlewoods Casino. Though frustrating, this is an entirely normal occurrence and we have a highly sophisticated protection mechanism in place to deal with such situations. After a certain amount of time, you will automatically be logged out of the games. If, however, you manage to reconnect before being logged off, you can return to the game exactly where you left it (if you were playing blackjack, craps and video poker). As for roulette or slots, just go to 'Options', then 'History' (in the game window) to discover your game results.
Can I cancel a bet that's already been placed?
Yes, you are allowed to cancel a bet, but must do so before the game in which you're involved continues. To delete the wager click 'Clear bets' at the bottom of the game window or right click using your mouse on your chips.
Where do I find the game rules?
The game rules can be found under our easy to find 'Help' section. To access, click on 'Options' at the bottom of the casino window and then click 'Help'.
How do I view the records of the games I've played?
To view your records, simply click 'Options' at the bottom of the game window, then click on 'History' for a listing of all past bets made on specific games.
I need further assistance. Where should I go?
If you have a question, we have an answer. Check out our 'Help' section for further guidance or contact our helpful 24/7 Customer Support team by email or telephone.

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